Company Overview: Spectrum is a leading provider of human services for people with intellectual and developmental disabilities. Our mission is to provide our clients with the greatest quality of life and the highest level of independence in the community. Spectrum has been serving Colorado for over 40 years in residential settings, Day Program, community and in-home support, and community integrated employment. We support those receiving services through Home and Community Based (HCBS) Long Term Services and Supports Medicaid Waivers. The Residential Program serves individuals in whichever setting is best suited to their needs, living independently, with family members, or in a state-qualified Host Home.

Status: Full Time

Compensation and Benefits:

• $40,000-$45,000 per year
• Health Insurance (Health, vision, dental and life)
• PTO and paid holidays
• Retirement Plan
• Paid Training

Location: Greenwood Village

Reports to: Executive Director

Position Purpose:

The Client Representative ensures client success by providing administrative support to our growing team of Day Services Program Managers who are in the field assisting clients. The day-to-day tasks are a mix of filing, typing, copying, scanning, & other administrative support functions.

Client Representative Job Functions:

• Responsible for auditing and maintaining all client master files.
• Provides administrative support to multiple Program Managers.
• Carries out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Assist/collaborate with Program Managers in any other tasks as requested.
• Maintain systems and processes set in place to remain in compliance with state rules & regulations.
• Works with Director on various projects as they arise.
• Exhibits polite and professional communication via phone, e-mail, mail, and in-person interactions.
• Assists with onboarding new Day Services clients.
• Assist with checking daily contact notes for accuracy and verifying Electronic Visit Verification (EVV) records.
• Additional duties as assigned.

Qualifications & Requirements

• Strong Administrative Writing Skills
• Microsoft Office Skills
• Managing Processes
• Organization skills
• Analyzing Information
• Problem Solving
• Verbal Communication

Education and Experience

• High school diploma or equivalent education required.
• One year of administrative experience is preferred.
• Knowledge of appropriate software including Microsoft Word, Excel, and Outlook
• Valid driver’s license and current automobile insurance

Physical Requirements

• Prolonged periods sitting at a desk and working at the computer.
• Must be able to lift up to 20 pounds at a time.

Application deadline: June 17th, 2025, at 9:00am MT